AVOID CARPET SOILING!
THE CARPET It is far easier, and cheaper, to prevent soil from coming into the building than to remove it from the carpet.
KEEP THE OUTSIDE AREA CLEAN
The cleaner the paths, parking lots and garages are, the less soil will be dragged in. In winter, it is better to remove the snow than using chemicals, sand and salt, because salt can for example cause salt deposits and eventually destroy the colour of the carpet.
USE BARRIER MATTING
With outside and inside barrier matting at entrances and other places, less soil is dragged in. Make sure that the barrier matting and doormats are big enough to walk at least five steps, so the worst outdoor soil, salt, sand and so on stay on the mats, instead of on the carpets. Vacuum the mats every day. Clean them frequently or change them often. This will save maintenance costs inside the building.
PROTECT YOUR DESK AREAS
Chair mats, placed under the desks, prevent the wheels on the chairs from crushing the fibres and pushing dirt into the carpet. In order to reduce the number of stains on the carpets we recommend the guidance of where, on the premises, you can eat and drink which will help you to cut down on having the carpets cleaned as often.
MAINTAIN VENTILATION AND AIR CONDITIONING INSTALLATIONS
In order to prevent airborne particles to be re-circulated, it is important to change and clean vent filters regularly. Airborne particles include both pollen, smoke, exhaust particles and industrial waste from, e.g. copiers and printers.
PREVENT · CLEAN · MAINTAIN
REMOVE STAINS IMMEDIATELY
Spills are inevitable, but it does not have to result in permanent stains. The most effective way to remove stains is to remove them immediately.
FOLLOW SOME SIMPLE ADVICE:
ALWAYS USE A clean lint-free cloth, preferably terry cloth or microfiber, with sparkling or lukewarm water to remove stains.
ALWAYS WORK FROM THE OUTSIDE into the stain, to avoid smearing the stain out, and making the stain larger.
SCRAPE AS FAST AS POSSIBLE, stains from viscous or solids with a knife, before you use a clean cloth with sparkling or lukewarm water.
VACUUM ALL THE LOOSE PARTICLES AWAY from a dried stain, before using sparkling or lukewarm water.
ABSORB AS MUCH AS POSSIBLE of the spilt liquids with a clean tissue or cloth.
Some stains require special treatment or technique:
To ensure a good result, especially for large stains, we recommend that you contact a professional carpet cleaner. It is important that you indicate whether you have or someone else, has already tried to remove the stain, and what you have used.
How often different areas must be vacuum-cleaned, is an important part of an effective maintenance plan that also focuses on the economy. The maintenance plan gives you clear guidelines for how often different areas must be vacuum-cleaned.
When vacuum-cleaning effectively, you avoid dry soil coming into the carpet and damaging fibres. At the same time, you avoid spreading soil to other areas, where less vacuum-cleaning is needed.
VACUUM-CLEAN FROM A DEFINED NEED
In our drawing on page 10, we split the whole area into areas of heavy, moderate and light traffic. Incorporating such an overview you will have the most effective maintenance plan.
Areas with severe and moderate traffic, for example:
– Common Areas
– Larger Office Areas
– Single Offices
– Conference Rooms
– Meeting Rooms
Maintenance and Care
Please place a non-slip carpet underlay under your rugs to prevent the rug slipping or moving and thus preventing accidents/injury. Very little maintenance and care is required but following a few basic rules will prolong the life of the rugs and keep them looking their best. Regular carpet cleaning and vacuuming will remove grit and dirt that can damage the carpet’s fibres. We recommend vacuuming at least three times per week so that any natural shedding will be disposed of.
We also suggest that spillages are dealt with as soon as they occur. If a food stain is made on the carpet we advise applying shaving foam on the stain, waiting 15 minutes and then rinsing it with a mixture of water and transparent vinegar. Do not clean stains by rubbing – as this will spread the stain. Vanish carpet cleaning spray foam is also recommended for stains.
We recommend specialist cleaning either wet or dry at least once a year. For wet cleaning, we suggest that the process is tested first in an inconspicuous area. Almost all carpets, to different degrees, will lose fibres during the first weeks on the floor. This process is called shedding or fluffing and is caused by the way the yarn is spun and the carpet constructed. Just vacuum the carpet more frequently (we recommend 2-3 times per week) for the first few weeks. Occasionally the carpet might show localised shading known as pile reversal, sometimes wrongly referred to as watermarking. It is an optical effect whereby some areas of the carpet will appear lighter or darker due to localised changes in the direction of pile lay and made visible by the way the light is reflected off the carpet surface. It is caused by traffic patterns or unevenness in the floor. It is not a carpet defect.
Occasionally tufts may appear above the surface of the carpet. Do not pull these but cut level with the surrounding pile using sharp scissors. Your carpets may occasionally, with time, change colour. This can be due to many reasons, usually due to pile flattening, colour fading and gradual soiling. A good professional cleaning will in most cases restore the carpet appearance. Do not place your rug (or any other artwork or textiles) indirect south-facing natural sunlight, as it may fade.
Your rugs might show increased soiling around the edges of a room or under doors and air ducts. This is called soil filtration, draught marking or fogging and is caused by the pile filtering out dirt particles from the air blowing under skirting boards, doors or from ducts. Good maintenance will increase the life of your rugs.